Refund & Cancellation Policy — seelect for Sellers

Effective date: July 17, 2026

This policy explains cancellations and refunds for seelect for Sellers, the paid subscription operated by Igor Boliaev IE (Individual Entrepreneur, Republic of Armenia) ("seelect", "we", "us"). It forms part of our Merchant Subscription Terms. Payments are processed by Paddle.com Market Limited ("Paddle") as our reseller and Merchant of Record; Paddle applies this policy on our behalf.

The short version

• Try before you pay. A 14-day free trial (no card required) lets you evaluate the Service before any charge.
• Cancel any time. Your access continues until the end of the period you've already paid for.
• No refund for the current period. Once a billing period is paid, that period is non-refundable, except where the law requires otherwise.

1. Free trial

We offer a 14-day free trial with no payment card required. This is your opportunity to evaluate whether the Service fits your store before paying anything. If you don't subscribe, you're never charged and there's nothing to refund.

2. Cancellation

You can cancel at any time from your dashboard or through the Paddle customer portal / management link in your account. Cancellation stops future renewals. Your subscription — and try-on access — stays active until the end of the billing period you've already paid for, then ends. You won't be billed again after you cancel.

3. Refunds

Because you can evaluate the Service in full during the free trial and cancel at any time to prevent future charges, subscription fees for a billing period that has already started are non-refundable, and we do not provide partial or pro-rated refunds for the unused part of a period.

This does not affect any statutory rights you may have that cannot be waived. Where mandatory consumer or local law requires a refund (for example certain jurisdictions' rights that apply to your purchase), that law prevails and the refund will be honoured.

4. Exceptions we will refund

We'll issue a refund where:

• you were charged in error or charged twice for the same period;
• you were billed after a valid cancellation took effect; or
• a prolonged Service outage on our side made the Service unusable for a material part of a paid period and we could not restore it.

Contact us and we'll make it right.

5. Chargebacks & fraud

Payment-card and tax matters are handled by Paddle as Merchant of Record. If you believe a charge is wrong, please contact us or Paddle first — we resolve legitimate issues quickly, which is faster than a bank dispute.

6. How to request a refund or cancel

• Cancel: dashboard, or the Paddle management link in your account.
• Refund request / billing question: email hello@seelect.io with your account email and the charge in question, or contact Paddle via paddle.net. We aim to respond within 1–2 business days.

7. Changes

We may update this policy; for material changes we'll revise the "Effective date" above and notify you by email and/or in the dashboard. The policy in effect at the time of your charge applies to that charge.

8. Contact

hello@seelect.io — Igor Boliaev IE (Individual Entrepreneur, Republic of Armenia).